At Viget, we don’t have “sales people.” We earn new business mostly by doing great work with clients like ESPN, AARP, and WCS, and sharing what we know via articles, open source code, and national conferences.
Our Account Managers are responsible for doing the initial vetting, research, critical thinking, strategic planning, and relationship-building to ensure every client engagement adds to that growing body of great work. Each opportunity is a new problem to solve, a new strategy to develop—and requires a highly consultative, but efficient approach. As an Account Manager, you will work with some of the most talented designers and developers in the industry and on behalf of a wide range of exciting clients. You’ll both ask and answer hard questions, define creative solutions, and be a key part of the team that delivers results.
In addition, our Account Managers:
- Stand out as exceptional communicators—they are creative writers, confident speakers, and keen listeners.
- Naturally build authentic relationships and partnerships with our clients built on mutual respect and a shared commitment to joint success.
- Review incoming project requests, do initial research, and talk to prospective and current clients regularly. Optimism, curiosity, energy, and quick response time are essential every day.
- Read RFPs, conduct strategic calls, and write engaging proposals and custom project plans based on these discussions. You need to be a solid writer with a knack for being both well-structured and concise, as well as persuasive and punchy.
- Run the pitch process, collaborating with designers, copywriters, and technologists to develop a practical, yet ambitious, vision for each new client engagement.
- Give presentations that are tailored to a specific client’s needs, that resonate with decision-makers, and that pique the interest of results-driven stakeholders.
- Love research, being well-prepared, and equipping your team with data points that will help them be equally impressive during sales discussions.
- Enjoy the negotiation process that comes with winning new business and growing existing accounts—striking the right balance of scope, schedule, and price to close a deal.
- Treat all client relationships with a long-term perspective. Many of our larger projects began as small, short-term engagements.
- Get things done. No matter what you're doing, you take pride in your work and in your ability to hit deadlines. You enjoy responsibility and working hard.
The ideal candidate will also:
- Think like a consultant, not a sales person. You are logical, intelligent, and enjoy solving problems. You’re naturally persuasive, but not sales-y or in the least bit unethical.
- Be naturally curious. You’re eager to learn about emerging technologies, our previous and existing projects, and new industries every day.
- Love technology and have great respect for people who make it. You might even be a bit nerdy yourself, and would love to collaborate with our technical team.
- Have a business mindset—you think in terms of costs, efficiency, and profit, and can put it all together for a solid long-term strategy that makes sense for our clients and our business.
- Be extremely well-organized. You can handle several deals at once without anything slipping through the cracks.
- Deeply value coworkers’ expertise and talents, realizing that those talents are Viget’s greatest asset.
- Have 3-6 years of relevant post-grad experience (ideally) in a consulting, tech startup, or digital agency role.
How to Apply
Please use the form below to introduce yourself. The form goes directly to Erica, so feel free to write it as an email to her. She will reply as soon as possible. Please attach your resume and write a thoughtful note about why you want to work at Viget, and how your previous experience relates to the position described. Examples of your previous work are also much appreciated.
Before you get in touch, learn more about Emily and Erica on Viget's People Team. You can also get to know us better on Twitter, Flickr, Vimeo, Instagram, Facebook, and by exploring pointlesscorp.com.
We are proud to be an Equal Opportunity Employer. Viget maintains a drug-free workplace. Please note, we are unable to offer work visa sponsorship at this time.